Returns & Exchanges

We want you to love your curls, which is why we offer a 30-day return policy on all products, even if they have been lightly used. If a formula isn't the right fit for your hair type, we are here to help you find your perfect routine or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Pack Your Products

  Securely place your items in the original packaging or a sturdy box to ensure they arrive safely back at our warehouse.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.